Managing your plan & payments

From Billing you can update your payment method and download invoices via the secure Stripe portal. Plan changes, pauses and cancellations are always handled by a Velora technician: ask by email or from your portal.

If a payment fails we email you on days 1, 3 and 7. If it is still unpaid on day 8, your site shows a maintenance notice until you pay.

Settle the balance and your site, support and changes come back, usually the same business day. Your content and domain are always yours.